Documentation out of date/broken link?

SupportCategory: GeneralDocumentation out of date/broken link?
Steven asked 1 year ago

Hello, I’ve just installed Camera Remote + Pro upgrade on a Windows 10 PC.
Initially the Live View wasn’t working. You have a suggestion on the kime website:
‘Make sure you allow “Find devices and content“, otherwise the application will not be able to receive the Live View stream.’
1/ It would be nice to make this really visible in the UI – at the time that I needed this information my computer was not connected to the internet (it was connected to my camera!)
2/ I think that the setting name has changed in Windows 10 from “Find devices and content” because I couldn’t find that in settings.
3/ The hyperlink in your instructions for that setting seems stale: takes me to a generic “Welcome to Windows 10” type of page from my Windows 10 PC.
Unfortunately I’m not completely sure how I fixed my problem. My connection to the camera was initially a “Public” connection – after flipping a few settings in the “Advanced Sharing Settings” of control panel it became a private connection and the live view started working.
In particular I clicked a button labelled “Turn on Media Streaming”, but I don’t know if media streaming by itself is important.

1 Answers
Camera Remote Staff answered 12 months ago

Thanks Steven, I’ve updated the link to an alternative site and also updated the instructions for Windows 10.

Information about the Camera Remote application for Windows